Terms & Conditions – Scentra Egypt
Welcome to Scentra Egypt (“we,” “our,” or “us”). By accessing or using scentraegypt.com, you agree to the following Terms & Conditions. Please read them carefully before using our website.
1. General
Scentra Egypt provides perfumes and fragrance-related products through our online store.
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Availability
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- Product colors may vary slightly depending on your device display.
- Availability of products may change without notice.
- We reserve the right to discontinue any product at any time.
3. Pricing & Payments
All prices displayed on the website are in the applicable currency and include taxes unless otherwise stated.
We accept approved payment methods available during checkout.
Orders will only be processed after successful payment confirmation.
4. Shipping & Delivery
We aim to process and ship orders as quickly as possible. Delivery times may vary depending on your location and courier service.
Scentra Egypt is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
5. Returns & Refunds
We accept returns within 7 days only from the delivery date.
To be eligible for a return:
- The product must be unused and in its original packaging.
- The item must not be damaged or altered.
- Proof of purchase is required.
For hygiene and safety reasons, opened or used perfume products may not be eligible for return unless defective.
To request a return, contact us at:
Email: info@scentraegypt.com
Approved refunds will be processed using the original payment method where applicable.
6. Order Cancellation
We reserve the right to cancel any order if:
- Payment is not successfully completed.
- Fraudulent activity is suspected.
- Product availability issues occur.
- Incorrect pricing or technical errors appear on the website.
7. Intellectual Property
All content on this website, including logos, images, text, graphics, and designs, is the property of Scentra Egypt and may not be copied, reproduced, or distributed without written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website.
- Distribute harmful software or malicious content.
- Violate any applicable laws or regulations.
9. Limitation of Liability
Scentra Egypt shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the website or products purchased through the website.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Scentra Egypt
Website: scentraegypt.com
Email: info@scentraegypt.com